week 2

This week at the airport went really well, and I feel much more confident compared to the beginning of the placement. Most of the tasks that seemed difficult at first now feel much easier and more natural to complete. I noticed that I became faster when helping passengers, answering questions, and using the airport systems and kiosks. Time was passing very quickly during our shifts because the work environment was very active and enjoyable.I found really interesting talking to strangers and getting know them closer. It's really exciting to hear their unique experiences, stories, reasons why they flight to... It was especially fun working with my classmates and the Gap Year students because everyone was supportive and friendly, but unfortunately, this was the last week for the Gap Year students. We really relied on them during the past weeks because they taught us many useful things and always helped us when we had questions or problems. Thanks to their guidance, we became more independent and confident in our abilities. Now i feel prepared to continue working and handling situations on my own without needing as much help as before.

Also, I would like to mention that I'm so glad to work in this airline because I love Asian people as they are so nice!! For the whole month I didn't meet any rude or unsatisfied  passenger. They all were so nice, kind and friendly. a lot of people shared some compliments to me, which was so nice of them that made me feel myself a little bit shocked

13.05, 20.05,23.05,27.05- 0530-1000

25.05-2045-0100

14.05,15.05-1045-1515